How does your company move from Good to Great? What Defines “Great?” Jim Collins answers this by posing 12 Questions that your business needs to answer to achieve greatness. As a quick review Collins was asked what is a great organization—what are the criteria of greatness? He suggested there are three tests: Superior Results, Distinctive Impact, and Lasting Endurance. Superior Results In business, performance is defined by financial results—return on invested capital—and achievement of corporate purpose. In the social sectors, performance is defined by results and efficiency in delivering on the social mission. But whether business or social, you must achieve top-flight results. To use an analogy, if you are a sports team, you must win championships; if you don’t find a way to win at your chosen game, you cannot be considered truly great. Distinctive Impact A truly great enterprise makes such a unique contribution to the communities it touches, and does its work with...